Card Vault: Simple, Secure
Easily transfer crypto, manage your NFTs, and stake or swap tokens— all with a single tap.
Air-gapped
CC EAL 6+
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1,000,000 Users
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$12B Protected
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10,000+ Tokens
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7 Years Secure
Need help? Select among the issues below to resolve your issues easily and securely
Token Migration
Resolve token migration issues across chains efficiently to protect your assets and avoid disruptions.
Claim Airdrop
Address airdrop claim issues quickly and ensure you don’t miss out on your rewards due to technical errors.
Rekey
Need to rekey your wallet for enhanced security? Rekeying helps transition to a new private key while maintaining access to your existing wallet and assets.
Firmware Update
Is your wallet's firmware outdated? Keep it up-to-date to access the latest features, security patches, and bug fixes to ensure optimal performance.
Staking Issues
Having trouble staking or claiming staking rewards? Resolve connectivity issues, unstaking delays, and incorrect reward distributions efficiently.
Token Issues
Encountering incorrect balances, missing tokens, or failed transactions? Our tools can help restore your token visibility and correct discrepancies in your wallet.
Account Recovery
Recover your account safely with our secure tools to regain full control over your wallet and assets.
Assets Recovery
Locate and restore your missing or inaccessible assets securely with our expert assistance.
Claim Issues
Resolve issues encountered during the claim process, ensuring smooth and error-free transactions.
Token Issues
Fix wallet-related token issues, including incorrect balances and missing tokens.
Fix wallet-related token issues, including incorrect balances and missing tokens.
Synchronization
Resolve wallet synchronization errors to display accurate and real-time balances.
Transaction Errors
Fix pending or failed transactions promptly to prevent fund losses or disruptions.
Swap/Exchange Issues
Address issues encountered during token swaps or exchanges for a seamless experience.
Cross Chain Transfer
Fix errors in cross-chain transfers and ensure smooth transactions between different blockchains.
Restore Full Functionality
Restore your wallet's full functionality and resolve technical issues quickly.
Other Issues Not Listed
If your issue is not listed, get personalized support to resolve it effectively and efficiently.
World's First Air-gapped Cold Wallet
No Bluetooth, Wi-Fi, USB, NFC or any networks. Your private keys stay 100% offline at all times.
No more blind signing. 4.0-inch display shows exactly details of what you' re signing.
Super Easy to Use: Crypto, Simplified
3 Steps to Freedom
Set up your Bitcoin and other wallets in minutes. No PhD required.
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Create
Your account
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Backup
Your seed phrase
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Complete
Ready to start
One-Stop Asset Management
ELLIPAL Supports 10,000+ coins & tokens
ERC20, BEP20, TRC20, SOL Ecosystem and more...
Zero Hacks, Zero Doubts
Your peace of mind is priceless.
Find answers to common questions
What is a cold wallet?
A hardware device used to store cryptocurrency private keys securely. It operates entirely offline, protecting your crypto assets from online attacks.
Why do l need a cold wallet?
Using a cold wallet provides the highest level of security since it is not connected to the internet eliminating the risk of online attacks. lt is ideal for those who want to store large amounts of cryptocurrency for the long term.
What makes ELLlPAL different from other cold wallets?
ELLIPAL cold wallet stands out with its 100% offline air-gapped nature while supporting convenient transactions, swapping, and staking.
It uses anti-tamper technology and advanced physical security measures to ensure your assets are safely protected.
What if l lose my ELLIPAL cold wallet?
If you can no longer access your ELLIPAL cold wallet, you can recover your cryptos with mnemonics and passphrases anytime on other wallets based on the BIP-39 Protocol.
You will regain access to all your accounts, balance, and transaction data.
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